Whilst it is natural to feel nervous when attending a psychologist for the first time, there are many misconceptions about what seeing a psychologist involves.

In your first session you will discuss what has brought you into therapy. Your psychologist will develop an understanding of your concerns as well as your relevant background history. From this, we will work with you to develop a collaborative and flexible plan for future therapy sessions.

Our Clinical Psychologist will incorporate evidence-based therapies to assist you in your healing journey.

Seeing a psychologist can help with understanding yourself and others better, feeling more positive, increasing your confidence, self belief and much more.

Psychologists have a minimum of six years university and supervised training, and are required to be registered with AHPRA (Australian Health Practitioners Regulation Agency).

Psychologists also practice in accordance with a Code of Ethics which outlines the standards of professional conduct.

No, you don’t require a referral to see a psychologist.

However, you may be eligible to claim a Medicare rebate for up to 10 sessions per calendar year through a Mental Health Care Plan. Speak to your GP and obtain a referral prior to your first appointment so you can claim the rebate.

Sessions with our Clinical Psychologist are approximately 50 minutes long.

Mind Goals is not a bulk-billing practice. The cost of a 50 minute session with our Clinical Psychologist is $250.

Payment is required at the time of the appointment.

Please let us know as soon as possible if you need to reschedule or cancel your appointment as we have a strict cancellation policy.

Medicare offers rebates for up to 10 sessions per calendar year with a GP referral. The current rebate is $145.25 per session.

Please talk to your GP to see if you are eligible for a Mental Health Care plan.

If you have private health cover, you may be able to claim through your health fund (this is dependant upon your policy). Please check with your health fund to see if you are covered.

Please call or text us as soon as possible so that we can offer the appointment time to another client.

We offer telehealth (video) or telephone sessions for clients who cannot physically make their appointment but are still available for the session.

A cancellation fee of $150 will apply for appointments cancelled with less that 48 hours notice.

Yes, we accept NDIS (plan and self-managed only).

Currently we do not have the capacity to accept Workcover or TAC clients.

Our Sports and Exercise Psychologist works with teams and individual athletes to set goals and develop skills that assist in achieving their peformance goals.

We support individuals with their own personal well-being issues which prevent optimum performance.

Our Sports and Exercise Psychologist has provided support to a range of athletes, most recently working within the VFLW.

Your privacy matters to us. Your information is accessed only by authorised members of our team.

We collect only the information needed to support your care and keep it stored securely, in line with privacy laws.

There may be exceptions when it is necessary to disclose personal information. Further information about this can be found on your intake form.

To support accurate record-keeping, we use secure AI-based documentation tools, including Novonote and Heidi Health. These tools are used to assist with clinical notes so your clinician can focus more fully on your session.

Use of these tools is optional - if you do not wish for them to be used, simply let your clinician know at the start of your appointment.

You can find out more about Novonote and Heidi Health, including details about how they manage privacy and data security, via the links provided.